5 Languages of Apology: How to Experience Healing in Your Relationships

Chapman, Gary & Jennifer Thomas. 2006. Five Languages of Apology: How to Experience Healing in All Your Relationships. Chicago: Northfield Publishing

* Expressing Regret: “I am sorry.”

* Accepting Responsibility: “I was wrong.”

* Making Restitution: “What can I do to make it right?”

* Genuinely Repenting: “I’ll try not to do it again.”

* Requesting Forgiveness: “Will you please forgive me?